Returns are handled carefully because solar products are electrical items and must be inspected before approval.
Return condition
Items should be unused, uninstalled, complete, undamaged and in original packaging with all accessories and documents.
Non-returnable situations
Products that have been installed, modified, damaged, incorrectly handled or returned incomplete may not qualify for refund or exchange.
Assessment
All return requests are subject to supplier and technical inspection. Courier, handling or restocking charges may apply where allowed.